Terms and Conditions
Shell House provides oil and filter change services. By using our website and services, you agree to the terms and conditions outlined below.
1. Use of Service
The customer is responsible for ensuring the accuracy of the vehicle information required for the service.
All bookings must be made according to the process established by the company.
The company reserves the right to refuse service if it is deemed impossible to perform for any reason.
2. Payment and Booking
Our website allows only service reservations, while payments are accepted only in cash on-site.
After booking confirmation, the customer must arrive at the specified time and location.
In case of delays or cancellations, the customer must notify us in advance.
3. Limitation of Liability
The company is not responsible for vehicle damage caused by incorrect information provided by the customer or due to negligence.
Our service includes only oil and filter changes; resolving other technical issues is not the company's responsibility.
4. Booking Cancellation and Modifications
Customers can modify or cancel their booking at least 3 hours before the scheduled time.
In case of late cancellation, the company reserves the right to deny future bookings for the customer.
5. Data Privacy
Customer personal data will be processed in accordance with our Privacy Policy.
Data will be used solely for service provision and will not be shared with third parties, except as required by law.
6. Changes to Terms
The company reserves the right to modify or update these terms and conditions at any time.
It is the customer’s responsibility to review this document periodically.
7. Contact Information
If you have any questions or require additional information, please contact us:
Shell House
Address: 33 Georgian-American Friendship Ave
Email: shellhousegeorgia@gmail.com
Phone: +995 593 464 465
Thank you for choosing our company!